Refunds and Returns Policy

We can offer you a refund on unused items returned to us within 7 days of receipt provided they are in their original re-saleable condition. Please return the items to Evren Jewellery in their original condition within 7 days of receipt. We will issue a refund excluding delivery fees.

Please wrap items securely in the original packaging you received and send the items you wish to return to Evren Jewellery. The item is your responsibility until it is delivered to us. We highly recommend you return your package by Tracked and Signed Delivery or using a delivery service that insures you for the value of the goods as Evren Jewellery is not liable for lost returned parcels.

The address for returns is:
4 Lytton Road, New Barnet
Barnet, Hertfordshire
EN5 5BY
United Kingdom

USA, Europe and Rest of the World Returns

Please use the contact us form and inform about your return. Please do not send any items before informing us and you have been instructed to do so by Evren Jewellery. We shall contact you shortly after with return instructions. Please kindly ensure that you clearly mark the goods as returned goods on any customs or postal forms. All returns must be sent by tracked, registered mail. Please note that we will refund the total amount you have paid for the goods except postage cost.